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The FDFA HelpLine deals as central contact point with matters relating to consular services.
365 days a year
around the clock
Tel. from Switzerland:
0800 24-7-365
Tel. from abroad:
+41 800 24-7-365
E-mail: 
helpline@eda.admin.ch
FDFA Helpline
In case of emergency
outside office hours:
Tel. +41 (0)31 323 30 99
Phone free of charge (from abroad with Skype)
Attention: you will receive an “error” message if the Skype application is not installed on your computer or smartphone. If such a message appears, please proceed to install it right off, simply by clicking on the following link: Download Skype.
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The FDFA HelpLine is the contact point for any suggestions you may have concerning the administrative aspects of the Consular Services of our missions abroad. Contact form Further information
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Last modification: 01.05.2012